No data shown in WeatherPro App

Remarks, questions, tips and tricks regarding the Netatmo iPhone application.
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PalimPalim
Posts: 8
Joined: 12 Jan 2015, 17:45

No data shown in WeatherPro App

Post by PalimPalim » 12 Jan 2015, 17:52

Dear Forum,

Do you have the same issue? I can't see my westher data in the WestherPro app. Only when I log myself in and out every time I see it for a couple of minutes. Very annoying. Please kindly help. Many thanks.

jofre_netatmo
Posts: 819
Joined: 18 Jun 2014, 15:09

Re: No data shown in WeatherPro App

Post by jofre_netatmo » 13 Jan 2015, 11:09

Hi,
Could you please tell us on what platform you are using the WeatherPro app (iOS, Android) and the app's version?
Thanks,
Jofre - Netatmo Team

PalimPalim
Posts: 8
Joined: 12 Jan 2015, 17:45

Re: No data shown in WeatherPro App

Post by PalimPalim » 13 Jan 2015, 17:45

iOS and WeatherPro 4.1 Please let me know. Thanks a lot.

jofre_netatmo
Posts: 819
Joined: 18 Jun 2014, 15:09

Re: No data shown in WeatherPro App

Post by jofre_netatmo » 21 Jan 2015, 15:48

Hi,
We've been testing the app and couldn't reproduce the problem.
Does it still happen to you? Do you use an iPhone or an iPad, what model?
Thanks,
Jofre - Netatmo Team

puccini
Posts: 3
Joined: 23 May 2014, 17:56

Re: No data shown in WeatherPro App

Post by puccini » 22 Jan 2015, 08:49

I have the same problem ! (IOS 8)

PalimPalim
Posts: 8
Joined: 12 Jan 2015, 17:45

Re: No data shown in WeatherPro App

Post by PalimPalim » 23 Jan 2015, 15:35

After more than ten times logging in and out, the iOS devices remembering the login now.

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