Open Window detection

nkh
Posts: 2
Joined: 18 Aug 2018, 15:55

Re: Open Window detection

Post by nkh » 19 Aug 2018, 13:45

Brieuc_Netatmo wrote:Hi,
Open Window detection is not available yet.
Our engineers are doing their best to release it as soon as possible.
Thank you for your patience.
When is it expected to be working? It’s still a feature that’s mentioned on the website, so it seems like a defect that it’s not working currently.

rado
Posts: 26
Joined: 10 Feb 2016, 13:52

Re: Open Window detection

Post by rado » 25 Aug 2018, 18:20

New heating season is comming soon... How about open window detection feature?

basil
Posts: 50
Joined: 05 Apr 2018, 19:21

Re: Open Window detection

Post by basil » 11 Sep 2018, 15:45

Is this (open window detection) part of the new firmware (V.66)?

Brieuc_Netatmo
Posts: 2941
Joined: 02 Jan 2014, 11:20

Re: Open Window detection

Post by Brieuc_Netatmo » 11 Sep 2018, 15:54

Hi,
No, the Open Window detection is not part of the latest v66 firmware.
This feature will be available soon, thanks again for your patience.
Brieuc - Netatmo Team

Totriet
Posts: 82
Joined: 17 Feb 2017, 13:48

Re: Open Window detection

Post by Totriet » 01 Oct 2018, 10:42

Brieuc_Netatmo wrote:Hi,
Open Window detection is not available yet.
Our engineers are doing their best to release it as soon as possible.
Thank you for your patience.
Hi !
This winter ?

Wooze
Posts: 12
Joined: 23 Oct 2016, 18:22
Location: Austria

Re: Open Window detection

Post by Wooze » 21 Oct 2018, 12:17

Schatzi wrote:Do not urgent the future. Give it time to release it when it works properly. I don't want a future full of bugs. I'm ok waiting and knowing it will come. It's allmost the end of the winter, why should hurry?
But now winter is on the doorstep again. Nothing to be seen of the promised function far and wide. There is not even an announcement. Already weak, I must say, if a feature already promised with the introduction of a system a year and a half later is still not available.

There is also no reaction about the function intended by the users (!), to transfer the indoor temperature from an existing netatmo weather station to the radiator thermostats instead of the internal temperature recording, which is quite problematic depending on the installation situation.

Also the function "Monitor consumption" already shown in the software has been set to "Shortly available" for a long time!

All in all, as a customer who has paid a lot of money for the system I feel a little bit fooled and I am already thinking seriously about replacing the system with another one that works (better).

lasseoe
Posts: 1
Joined: 30 Oct 2018, 12:37

Re: Open Window detection

Post by lasseoe » 30 Oct 2018, 12:53

Brieuc_Netatmo wrote:Hi,
No, the Open Window detection is not part of the latest v66 firmware.
This feature will be available soon, thanks again for your patience.
Sorry but this is terrible customer service, you could at least be somewhat open about what is going on. In most countries this borders on, or is, fraudulent marketing.
Open Window Detection and reading outdoor/indoor temperatures from the weatherstation are absolutely critical features, without they are just dumb valves that do very little extra but at a high cost. While Tado is more expensive, they seem to have their sh!t together and have produced a fairly solid product.

You're making it very difficult to be enthusiastic about your products.

I'm am close to requesting a refund.

rich
Posts: 1
Joined: 16 Nov 2018, 13:38

Re: Open Window detection

Post by rich » 16 Nov 2018, 13:42

This feature has been promised for at least a year now. When are we getting it please? I've invested a lot of money in your system and it seems you don't care about your customers once you have their money. Sort it out Netatmo!

vojta66
Posts: 295
Joined: 21 Jan 2016, 11:56
Contact:

Re: Open Window detection

Post by vojta66 » 16 Nov 2018, 16:31

Yes, it takes ages.......Will it be implemented at all?......I am very disappointed
1Welcome(v433), 9 tags (v57), 1Smart Smoke (v108),1Smart Siren (v107)
1 Weather Station(v162), Outdoor module (48),Rain Gauge(v11) Wind Gauge(v24),3 Indoor Modules (v46)
1Thermostat(v72+relay 2nd generation (v210) + 5Valves (v81)
2Presence cameras(v163)

bacikb
Posts: 4
Joined: 08 Nov 2018, 23:45

Re: Open Window detection

Post by bacikb » 19 Nov 2018, 22:29

I bought a Xiaomi Aqara Window Sensor (10$, works with Apple Homekit), set-up an automation and turns-off a valve as soon as a window is opened...
This is how it works:
Attachments
window opened.PNG

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