tired of netatmo valves dropping their connection

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shannint
Posts: 1
Joined: 25 Apr 2018, 20:09

tired of netatmo valves dropping their connection

Post by shannint » 25 Apr 2018, 20:18

Does anyone have a practical solution to this problem. I cannot change my home layout or move the relay. We need a more robust radio signal/ mesh. When one valve drops, they take it in turn, Alexa cannot connect either.

steverabs
Posts: 7
Joined: 10 Dec 2017, 14:01

Re: tired of netatmo valves dropping their connection

Post by steverabs » 22 Jun 2018, 14:06

We ask the questions over and over again. Alas no response, or only a response that says, "have you checked the batteries? Yes they are new!! Have you reset it? Why should we of course). Have you checked the distance to the relay? Yes it's 5 meters and full signal". Then hey presto....No further response.

basil
Posts: 50
Joined: 05 Apr 2018, 19:21

Re: tired of netatmo valves dropping their connection

Post by basil » 25 Jun 2018, 19:09

There are many variables (challenges) when using RF devices within buildings which are not controllable by Netatmo, however, set-up of marginal devices is usually most important. So one suggestion: If Netatmo could kindly publish the antenna radiation pattern for the valves and the thermostat.
No antenna is a perfect radiator, transmission is always stronger in some direction(s) than others, (think in 3D here). When we know the field patterns, we can then arrange the troublesome valves so the strongest part of their field is in the direction of the thermostat (and vice-versa). A little playing about, but it may improve the situation for some installations.
Hopefully this information will be on record as part of the certification/compliance tests required for each device and so would be simple to arrange.

basil
Posts: 50
Joined: 05 Apr 2018, 19:21

Re: tired of netatmo valves dropping their connection

Post by basil » 14 Sep 2018, 14:40

It would be nice if Netatmo could publish the antenna radiation pattern for valves and relay.

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