Re Calibration on and off

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funkyirishman
Posts: 45
Joined: 23 Nov 2016, 13:29

Re Calibration on and off

Post by funkyirishman » 26 Apr 2018, 14:09

Hi

One of the valves I have keeps coming up with the error re calibration. Checked everything and still the same. However at times I get no error and calibration is ok and then other times when I log in I can see it requires calibration. I try to manually do this and it does not work. Ive taken it off the rad, changed batteries and all others when I was trying to re calibrate but no joy. Then randomly it fixes itself when I am away from the house and checking the app. Its ok now but who is to say it will be ok later / tomorrow?

I just want to know is this a faulty valve so that I can return it or is it something else?

Cheers

Brieuc_Netatmo
Posts: 2926
Joined: 02 Jan 2014, 11:20

Re: Re Calibration on and off

Post by Brieuc_Netatmo » 26 Apr 2018, 17:22

Hi,
Please try to change the batteries for brand new ones and let us know if it's better.
Brieuc - Netatmo Team

funkyirishman
Posts: 45
Joined: 23 Nov 2016, 13:29

Re: Re Calibration on and off

Post by funkyirishman » 27 Apr 2018, 17:03

Brieuc_Netatmo wrote:Hi,
Please try to change the batteries for brand new ones and let us know if it's better.
I tried this already replacing the batteries that was supplied with new ones and same issue. I now have the original batteries back in and just checking the app and no red exclamation mark. It happens sporadically

MikeyBoy1977
Posts: 6
Joined: 05 Feb 2017, 20:31

Re: Re Calibration on and off

Post by MikeyBoy1977 » 17 May 2018, 22:32

I see same thing also on 2 of my valves. Seems to be ok once I take batteries out for a few minutes and fire them up again

steverabs
Posts: 7
Joined: 10 Dec 2017, 14:01

Re: Re Calibration on and off

Post by steverabs » 22 Jun 2018, 13:59

Same here. Usually Valve Serial number o01165e and o013dfc.

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