Valves reports bad battery while its totally full
Posted: 18 Oct 2018, 22:25
Hi,
it now happened two times with two different valves in my home (all on very latest firmware v67):
Netatmo reports the battery would be empty and valves stops to operate. But the batteries are still
brand new, all my battery testers (some of them are profi equipment) say they are totally fine and full
_and_ after re-inserting them the valve again works ok and also shows totally full battery charge.
The both valves where this happened were two different ones, so it really seems it is something about
the valves battery state detection and not the batteries themselves.
This is quite frustrating.. as the valve stops operating (showing and exclamation mark) for nothing... but
re-inserting the very same batteries.
Please, Netatmo, this must be a bug in your valves. Perhaps wrongly determine voltage while motor operates e.g. for calibration etc.
Please, fix this fast!
Thanks,
Frank
it now happened two times with two different valves in my home (all on very latest firmware v67):
Netatmo reports the battery would be empty and valves stops to operate. But the batteries are still
brand new, all my battery testers (some of them are profi equipment) say they are totally fine and full
_and_ after re-inserting them the valve again works ok and also shows totally full battery charge.
The both valves where this happened were two different ones, so it really seems it is something about
the valves battery state detection and not the batteries themselves.
This is quite frustrating.. as the valve stops operating (showing and exclamation mark) for nothing... but
re-inserting the very same batteries.
Please, Netatmo, this must be a bug in your valves. Perhaps wrongly determine voltage while motor operates e.g. for calibration etc.
Please, fix this fast!
Thanks,
Frank