*** I am heartbroken ***

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Posts: 4
Joined: 22 Dec 2018, 14:27

*** I am heartbroken ***

Post by FabioPA » 26 Dec 2018, 14:26

I'm not at all happy with the temperature management of the valves.
The reading is out of control, and every reset the valve invents a different value (but why is not the RESET of the valve via software?).
:( I am heartbroken.
I believe that netatmo owes us an explanation, to everyone and immediately.
I'm thinking of exercising the right of withdrawal.

Posts: 288
Joined: 21 Jan 2016, 11:56

Re: *** I am heartbroken ***

Post by vojta66 » 26 Dec 2018, 19:40

The fact is temperature reading is not :| conforming to reality
1Welcome(v415), 9 tags (v57), 1Smart Smoke (v108),1Smart Siren (v107)
1 Weather Station(v162), Outdoor module (48),Rain Gauge(v11) Wind Gauge(v24),3 Indoor Modules (v46)
1Thermostat(v72+relay 2nd generation (v210) + 5Valves (v81)
2Presence cameras(v155)

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Joined: 06 Apr 2019, 16:58

Re: *** I am heartbroken ***

Post by AndrewBowden » 06 Apr 2019, 17:06

I'm not seeing any issues such as FabioPA reports.

It has to be noted that the temperature sensed by the valve is the temperature at the valve which isn't necessarily the average temperature across the whole room. Nevertheless the system works OK for me.

I have a total of 8 valves most of which have been installed for over six months.


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