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issue on manual temperature change

Posted: 08 Nov 2019, 17:00
by andyperseo@gmail.com
When i try to change temperature value off any devices, app show a error: impossible to connect to netatmo server. When perform action from web site, we don't reach any error but chance action don't have any results
is there anyone who has the same problem ?, I have already called helpcenter but have not received any solution.