Black display on radiator

Post Reply
dan_gwi
Posts: 1
Joined: 13 Oct 2021, 14:58

Black display on radiator

Post by dan_gwi »

I have a problem a Smart Radiator Valve. From start i see black screen on radiator with sign lika a "L". It doesn't change or nothing. I added this to app and i see radiator in app but screen don't display anything else. I attached a photo of display. What it means and how fix it?
Attachments
IMG_2241.jpeg
IMG_2241.jpeg (1.38 MiB) Viewed 415 times
GEORGzer
Posts: 2663
Joined: 14 Jan 2014, 18:14

Re: Black display on radiator

Post by GEORGzer »

This is not normal behavior and the Valve is most likely defective.
You should contact the reseller and ask for a replacement.
Home: Weather Station (V3 + Rain & Wind Gauge, 3 additional Indoor Modules, Shield), Valves Starter Pack + 7 Valves, Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smoke Alarm, 2 2in1 Sensors

Not a Netatmo employee
Post Reply

Return to “General questions”