Only five radiator valves with old Smart Thermostat?

tuxbox
Posts: 45
Joined: 07 Oct 2014, 08:45

Only five radiator valves with old Smart Thermostat?

Post by tuxbox » 10 Sep 2017, 13:44

Hi,
i am using a Netatmo Smart Thermostat for quite a while now with my heating, but now wanted to install
those new radiator valves.
But i'd need at least seven of those for my flat, but while the app tells me i could at most install five of those. :shock:

What could i do? Would i really need to buy a newer Smart Thermostat just to be able to use more of those valves?
Or is there a way to upgrade the older smart Thermostats somehow?

Thanks,
Frank

WBRacing
Posts: 4
Joined: 14 Feb 2015, 19:55

Re: Only five radiator valves with old Smart Thermostat?

Post by WBRacing » 14 Sep 2017, 09:55

I have exactly the same question.

Disappointing to see there hasn't been a response. :roll:

TheBluProject
Posts: 1
Joined: 17 Sep 2017, 12:17

Re: Only five radiator valves with old Smart Thermostat?

Post by TheBluProject » 17 Sep 2017, 12:23

Umm, just to add to the confusion ...
I definitely have the non-homekit version of netatmo thermostat, however the iOS app says that I have 1/20 valves installed.
Is it a bug in the app or (hopefully) the old thermostat firmware has been silently updated and we can have up to 20 valves regardless of the thermostat version ?

Thanks

rnucci
Posts: 34
Joined: 11 Jan 2016, 15:39

Re: Only five radiator valves with old Smart Thermostat?

Post by rnucci » 19 Sep 2017, 17:47

TheBluProject wrote:I definitely have the non-homekit version of netatmo thermostat, however the iOS app says that I have 1/20 valves installed.
Is it a bug in the app or (hopefully) the old thermostat firmware has been silently updated and we can have up to 20 valves regardless of the thermostat version ?
+1
same question for me!

vojta66
Posts: 295
Joined: 21 Jan 2016, 11:56
Contact:

Re: Only five radiator valves with old Smart Thermostat?

Post by vojta66 » 19 Sep 2017, 18:01

also interested to know that....have old thermostat and planning to go ahead with valves....and it shows 0/20 connected...

HOW MANY ADDITIONAL VALVES CAN I CONNECT TO ONE THERMOSTAT?
If you already have a Thermostat, you just need to check the parameters in the Netatmo Energy App to see how many Smart Valves you can connect (from 5 to 20 Smart Valves). If you are buying a new Netatmo Thermostat, you can connect up to 20 Smart Valves. :roll:
1Welcome(v433), 9 tags (v57), 1Smart Smoke (v108),1Smart Siren (v107)
1 Weather Station(v162), Outdoor module (48),Rain Gauge(v11) Wind Gauge(v24),3 Indoor Modules (v46)
1Thermostat(v72+relay 2nd generation (v210) + 5Valves (v81)
2Presence cameras(v163)

Brieuc_Netatmo
Posts: 2941
Joined: 02 Jan 2014, 11:20

Re: Only five radiator valves with old Smart Thermostat?

Post by Brieuc_Netatmo » 20 Sep 2017, 15:29

Hi,
It's not a bug.
Some of the Thermostats with a blue LED relay can control up to 5 Valves, and some can control up to 20 Valves.
Brieuc - Netatmo Team

papi
Posts: 12
Joined: 29 Sep 2017, 20:23

Re: Only five radiator valves with old Smart Thermostat?

Post by papi » 29 Sep 2017, 20:34

I have the old termostat which supports up to 5 valves. I'm disappointed that I have to buy the new one to achieve temperature comfort in rooms of my house.
Let say that I want to buy through the ebay a termostat that supports up to 20 valves.
How can I distinguish the different versions of the termostat which support up to 5 valves and up to 20 valves? - to be sure that I'll get the right one.

marcmare
Posts: 41
Joined: 20 Jul 2017, 21:23

Re: Only five radiator valves with old Smart Thermostat?

Post by marcmare » 14 Oct 2017, 06:59

Crazy! Customers who bought the thermostat years ago are penalized! This difference is not explained in the valve page!

marcmare
Posts: 41
Joined: 20 Jul 2017, 21:23

Re: Only five radiator valves with old Smart Thermostat?

Post by marcmare » 14 Oct 2017, 07:43

Netatmo, can you tell us at least how do we distinguish the thermostat that supports 20 valves before buying it ???

Windmanxx
Posts: 1
Joined: 16 Oct 2017, 19:42

Re: Only five radiator valves with old Smart Thermostat?

Post by Windmanxx » 19 Oct 2017, 10:25

marcmare wrote:Netatmo, can you tell us at least how do we distinguish the thermostat that supports 20 valves before buying it ???
The relay with white LED supports 20 Valves. It also supports Apple Homekit.
I also have the old relay with blue LED and limited to 5 valves which is very disappointing.

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