Suggestion: room based heating, not thermostat heating

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colinb
Posts: 8
Joined: 08 Nov 2017, 11:15

Re: Suggestion: room based heating, not thermostat heating

Post by colinb » 08 Nov 2017, 11:30

Hi Brieuc,
Could i also have the update please?
These are my devices:
Thermostat 04:00:00:0b:ec:7a fw ver 59
Relay 70:ee:50:0c:15:b8 fw ver 150
Valve 09:00:00:01:17:f0 fw ver 41
Valve 09:00:00:00:82:c2 fw ver 41
Valve 09:00:00:008d:f03b fw ver 41

colinb
Posts: 8
Joined: 08 Nov 2017, 11:15

Re: Suggestion: room based heating, not thermostat heating

Post by colinb » 08 Nov 2017, 11:32

sorry last valve should read

Valve 09:00:00:00:8d:3b fw ver 41

matteonardelli
Posts: 5
Joined: 05 Nov 2017, 16:33

Re: Suggestion: room based heating, not thermostat heating

Post by matteonardelli » 08 Nov 2017, 11:56

Good Morning,
The Firmware update are automatic or it is necessary require them?

Thanks,
NM

papi
Posts: 12
Joined: 29 Sep 2017, 20:23

Re: Suggestion: room based heating, not thermostat heating

Post by papi » 08 Nov 2017, 14:00

@matteonardelli
For all of the Netatmo devices the update process proceeds automatically.
Here we requesting a beta firmware which enable the 'comfort' feature:
COMFORT priority:
Valves are permitted to turn the Boiler ON automatically in accordance with the requirements of the home heating schedule you have selected.

matteonardelli
Posts: 5
Joined: 05 Nov 2017, 16:33

Re: Suggestion: room based heating, not thermostat heating

Post by matteonardelli » 08 Nov 2017, 15:06

@papi
Thanks, I had didn’t see that the firmware to fix the issue on Valves are a beta version.

How can I submit the request?

Thanks in Advanced
NM

papi
Posts: 12
Joined: 29 Sep 2017, 20:23

Re: Suggestion: room based heating, not thermostat heating

Post by papi » 08 Nov 2017, 15:53

@matteonardelli
Just post here the serial # (MAC) of your relay.

Ric75
Posts: 27
Joined: 07 Nov 2017, 14:40

Re: Suggestion: room based heating, not thermostat heating

Post by Ric75 » 08 Nov 2017, 16:12

This morning, 8 hours ago I found that rele has beene updated to v159 during the night but the thermostat is still on v59.
5 valves have been updated to v47 but 2 are still on v41. (all valves and themostat are connected to rele correctly)
Is there an official way to force the update in some minutes to thermostat and remaining 2 valves? The 8 hours after the rele update have been passed .

I already tried early morning the following triggers (some of them read in this forum in other threads) without success:
-removed /insered batteries from not updated thermostat and valves: no update
-run wifi configuration of rele: no update
-removed rele from current plug and plugged again: no update

rele 70:ee:50:1e:4c:1c

Brieuc_Netatmo
Posts: 2943
Joined: 02 Jan 2014, 11:20

Re: Suggestion: room based heating, not thermostat heating

Post by Brieuc_Netatmo » 08 Nov 2017, 16:32

Hi,
The update process of the modules connected to the Relay can last few hours for each module.
If you remove batteries of the modules or reboot the Relay, the download of the new firmware has to restart from the begining...
Please just be patient for all the modules to be automatically updated. It can last up to 24 or 48 hours depending on the number of modules.
Brieuc - Netatmo Team

nalbert
Posts: 14
Joined: 11 Dec 2014, 09:19

Re: Suggestion: room based heating, not thermostat heating

Post by nalbert » 08 Nov 2017, 16:42

my realay it's no more available both on the app or on the web form about 40 minutes. The wi-fi si working fine and i've not cahnged password. Is it possible that this is a consequence of the update process?

Brieuc_Netatmo
Posts: 2943
Joined: 02 Jan 2014, 11:20

Re: Suggestion: room based heating, not thermostat heating

Post by Brieuc_Netatmo » 08 Nov 2017, 16:46

nalbert wrote:my realay it's no more available both on the app or on the web form about 40 minutes. The wi-fi si working fine and i've not cahnged password. Is it possible that this is a consequence of the update process?
No, the update has not been froced on your Thermostat. Try rebooting the Relay and your Wi-Fi router if necessary.
Brieuc - Netatmo Team

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