Valve display message "sbBs"

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cerebrolele
Posts: 4
Joined: 03 Nov 2017, 19:09

Valve display message "sbBs"

Post by cerebrolele » 10 Nov 2017, 14:40

One of my Valve is showing in his screen some code like "sdBs"
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The Valve seems working well anyway, and if I recalibrate it from the app it doesnt show it for a day or so...
but then it comes back. what could be the issue?
Thermostat is in the same room and the relay just in the room aside (10m max)

Anyone had the same?

Brieuc_Netatmo
Posts: 2941
Joined: 02 Jan 2014, 11:20

Re: Valve display message "sbBs"

Post by Brieuc_Netatmo » 10 Nov 2017, 15:36

Hi,
It looks like a fault of the Valve screen.
Please contact our Support team directly, or ask your reseller for a replacement.
Brieuc - Netatmo Team

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