Sound test not possible

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aldovz
Posts: 2
Joined: 05 Dec 2020, 14:37

Sound test not possible

Post by aldovz »

Hi,
I have installed some smoke alarms. Installing went smooth. Now after some time the exclamation marks pop up to show it is time for an sound test. When I stand next to the smoke alarm I go to the sound test of that specific smoke alarm in the app. I request an test and an popup is shown. It tells me to get close to the alarm and press begin. When I press begin an second popup is given which states that bluetooth must be activated and that I should requst the owner for an invite.... after that I am back in the first popup...
1 Bluetooth is on on my mobile phone. I have not switched phones. I have restarted the phone etc. nothing helped.
2 I am the owner of the house. SO how can I request an invite. there is only 1 user.. me..

Does anyone know an other solution than reseting and installing all smoke alarms again?

thx

Aldo
Schalkse
Posts: 14
Joined: 16 Jul 2019, 08:40

Re: Sound test not possible

Post by Schalkse »

I have the exact same problem.
Presence: 70:ee:50:3a:88:a8 / 70:ee:50:39:d0:b8
aldovz
Posts: 2
Joined: 05 Dec 2020, 14:37

Re: Sound test not possible

Post by aldovz »

Almost an half year later. Has anyone a solution? Does it even work for someone?
Schalkse
Posts: 14
Joined: 16 Jul 2019, 08:40

Re: Sound test not possible

Post by Schalkse »

The issue is resolved after upgrading to the latest firmware. It is then possible again to do a sound test.
Presence: 70:ee:50:3a:88:a8 / 70:ee:50:39:d0:b8
dirkdm
Posts: 2
Joined: 11 Feb 2017, 14:36

Re: Sound test not possible

Post by dirkdm »

I'm having this issue since a few months
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