rain gauge not visible
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- Posts: 10
- Joined: 04 Jul 2014, 17:37
rain gauge not visible
My rain gauge (working fine) but is not visible in the weathermap ! How Come ?
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- Posts: 10
- Joined: 04 Jul 2014, 17:37
Re: rain gauge not visible
After one week no answer from Netatmo about my problem with the Rain Gauge in Weathermap ! Shame !
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- Posts: 160
- Joined: 27 Nov 2013, 09:22
Re: rain gauge not visible
Hi,
Can you give us the serial number of your Weather Station ?
thanks
Can you give us the serial number of your Weather Station ?
thanks
Fabien - Netatmo team
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- Posts: 10
- Joined: 04 Jul 2014, 17:37
Re: rain gauge not visible
Where can i find the serial number of the weather station? Or you ment the Macnumber at the bottom?
Last week i did sent the info to Netatmo, and how can i sent you de info ?
Last week i did sent the info to Netatmo, and how can i sent you de info ?
Re: rain gauge not visible
hello,
I have a rain meter but how can I add iT to my netatmo station on my smart and IPad.
I found no solution, please help.
I have a rain meter but how can I add iT to my netatmo station on my smart and IPad.
I found no solution, please help.
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- Posts: 160
- Joined: 27 Nov 2013, 09:22
Re: rain gauge not visible
Yes, the mac number at the bottom of the station.
Ikke : In the settings, there is section "Add/delete a module". Click it and follow the instructions.
Ikke : In the settings, there is section "Add/delete a module". Click it and follow the instructions.
Fabien - Netatmo team
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- Posts: 10
- Joined: 04 Jul 2014, 17:37
Re: rain gauge not visible
@fduval
station mac number is xxxxxxx
station mac number is xxxxxxx
Last edited by devriesvangroezen on 01 Oct 2014, 11:38, edited 1 time in total.
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- Posts: 160
- Joined: 27 Nov 2013, 09:22
Re: rain gauge not visible
I just tested it, it seems your rain gauge is now visible.
We corrected a bug last week that prevented some raingauges do be shown.
Best regards
We corrected a bug last week that prevented some raingauges do be shown.
Best regards
Fabien - Netatmo team
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- Posts: 10
- Joined: 04 Jul 2014, 17:37
Re: rain gauge not visible
Sorry but the rain gauge is not visible ! (14.59.36. hours)
At https://my.netatmo.com/app/station i can see all but in https://www.netatmo.com/weathermap is can't see the rain gauge !
At https://my.netatmo.com/app/station i can see all but in https://www.netatmo.com/weathermap is can't see the rain gauge !
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- Posts: 160
- Joined: 27 Nov 2013, 09:22
Re: rain gauge not visible
Then can you provide me some information:
- Your operating system
- Your navigator
- A screenshot of the weathermap where your Weather Station is, with an open dashboard.
Best regards
- Your operating system
- Your navigator
- A screenshot of the weathermap where your Weather Station is, with an open dashboard.
Best regards
Fabien - Netatmo team