I can not coonettere the relay with the thermostat reset even with pc how can I do ?
the number of relays is g043ee4
on the thermostat and j062b12
thanks
pairing relay and thermostat
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- Posts: 3088
- Joined: 02 Jan 2014, 11:20
Re: pairing relay and thermostat
Hello,
I've just fixed the problem.
Thank you for your patience.
I've just fixed the problem.
Thank you for your patience.
Brieuc - Netatmo Team
Re: pairing relay and thermostat
Same problem here. I've sent you my serial numbers by email few minutes ago.
Cheers!
Cheers!
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- Posts: 3088
- Joined: 02 Jan 2014, 11:20
Re: pairing relay and thermostat
Hello luck,
Please place the Thermostat near the relay, and place the batteries in. The problem will be solved.
Please place the Thermostat near the relay, and place the batteries in. The problem will be solved.
Brieuc - Netatmo Team
Re: pairing relay and thermostat
Thanks! Now it is working!
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- Posts: 1
- Joined: 21 Nov 2014, 21:34
Re: pairing relay and thermostat
Hello,
I followed all the installation steps, but the thermostat keeps showing the "!" symbol.
I have also renewed the pairing between the relay and the thermostat by means of the application NetatmoThermostat_PairingWizard_Windows.
Here are the serial numbers of my devices:
Relay: g043f8e
Thermostat: j062ac6
Please help!
thank you in advance
I followed all the installation steps, but the thermostat keeps showing the "!" symbol.
I have also renewed the pairing between the relay and the thermostat by means of the application NetatmoThermostat_PairingWizard_Windows.
Here are the serial numbers of my devices:
Relay: g043f8e
Thermostat: j062ac6
Please help!
thank you in advance
Re: pairing relay and thermostat
Hi, I have the same problem. I sent tu you my serial numbers using the form.
Thank you in advance
Federico
Thank you in advance
Federico
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- Posts: 2
- Joined: 23 Nov 2014, 08:10
Re: pairing relay and thermostat
I can not coonettere the relay with the thermostat reset even with pc how can I do ?
the number of relays is g044548
on the thermostat and j062928
thanks
the number of relays is g044548
on the thermostat and j062928
thanks
-
- Posts: 3088
- Joined: 02 Jan 2014, 11:20
Re: pairing relay and thermostat
Hello heyyoshinkoredo, IlCoccia and alex gamma,
Problem should now be solved
Problem should now be solved
Brieuc - Netatmo Team
Re: pairing relay and thermostat
Now It works.
Thank you very much!
Thank you very much!