Push notifications not working at all

Tips, tricks and frequently asked questions
m-wik
Posts: 2
Joined: 29 Jul 2016, 09:13

Re: Push notifications not working at all

Post by m-wik » 20 Jan 2017, 08:02

Same issue here...

martin13
Posts: 22
Joined: 07 May 2015, 11:36

Re: Push notifications not working at all

Post by martin13 » 20 Jan 2017, 09:03

same here

testko
Posts: 24
Joined: 25 Jan 2016, 19:55

Re: Push notifications not working at all

Post by testko » 20 Jan 2017, 10:22

Same problem here.

Works on Samsung devices, on Apple devices not working since yesterday.

Brieuc_Netatmo
Posts: 2966
Joined: 02 Jan 2014, 11:20

Re: Push notifications not working at all

Post by Brieuc_Netatmo » 20 Jan 2017, 10:31

Hello,
Thank you for having reported this issue, we're currently working on a fix.
Thank you for your patience.
Brieuc - Netatmo Team

vojta66
Posts: 314
Joined: 21 Jan 2016, 11:56
Contact:

Re: Push notifications not working at all

Post by vojta66 » 20 Jan 2017, 10:34

It works on Android, not on iOS. IFFT works on iOS though....
1Welcome(v452), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v206)
1 Weather Station(v177), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v50)
1Thermostat(v72+relay 2nd generation (v210) + 5Valves (v81)
2Presence cameras(v184)

R2D2
Posts: 1
Joined: 20 Jan 2017, 10:57

Re: Push notifications not working at all

Post by R2D2 » 20 Jan 2017, 11:02

same problems here.

But we got no IOS update, no update for the netatmo app, no firmware update. and only IOS push is not working ????
Who initializes the push service? is this server based ? then we will get more issues like this in the future :-(

vojta66
Posts: 314
Joined: 21 Jan 2016, 11:56
Contact:

Re: Push notifications not working at all

Post by vojta66 » 20 Jan 2017, 11:13

Yes, the problems list is getting longer and longer......not good at all
Funny thing is I have also Netamo Weatherstation and it keeps on sending me PUSH notification on iphone "New measurement on demand" - 3-5 times per hour! Of course nobody is touching staion in order to perform "measurement on demand"

Something odd is going on there
1Welcome(v452), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v206)
1 Weather Station(v177), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v50)
1Thermostat(v72+relay 2nd generation (v210) + 5Valves (v81)
2Presence cameras(v184)

Lebro
Posts: 5
Joined: 20 Jan 2017, 11:38

Re: Push notifications not working at all

Post by Lebro » 20 Jan 2017, 11:46

Netatmo, is it so difficult to put a message on the main page so that not everyone has to reset his camera and look for an error that is with you? I was also searching!

Slim
Posts: 120
Joined: 08 Dec 2016, 18:54

Re: Push notifications not working at all

Post by Slim » 20 Jan 2017, 14:55

I'm receiving push notifications again!
Proud owner of Netatmo weather station, rain and wind gauge.
Also...I guess I'm a involuntary Presence beta tester. Two of them :)

Massimo
Posts: 4
Joined: 20 Jan 2017, 14:33

Re: Push notifications not working at all

Post by Massimo » 20 Jan 2017, 15:00

same problem, after installing a second "presence" I no longer receive notifications ..... as the correction?

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