Image defect in the live image

Tips, tricks and frequently asked questions
Post Reply
fastzapper
Posts: 15
Joined: 03 Oct 2017, 10:28

Image defect in the live image

Post by fastzapper »

Hello,
my new Presence shows aberrations in the upper third of the image. my old one does not have that
Thanks Markus
jofre_netatmo
Posts: 828
Joined: 18 Jun 2014, 15:09

Re: Image defect in the live image

Post by jofre_netatmo »

Hi Markus,
Please contact our Support Team and share a snapshot of your camera with them so they can find a solution.
Thanks,
Jofre - Netatmo Team
Post Reply

Return to “General questions”