Welcome tags

Tips, tricks and frequently asked questions
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divsec
Posts: 30
Joined: 21 Mar 2016, 12:58
Location: Uk

Welcome tags

Post by divsec » 26 Apr 2018, 00:05

Does anyone know when tags will be back in stock please.

technoviewer
Posts: 4
Joined: 01 Jun 2018, 11:00

Re: Welcome tags

Post by technoviewer » 07 Jun 2018, 12:02

I would also like to know this having just purchased a Welcome camera. I read a lot of bad reviews about the Tags and disconnecting a lot despite being well within the range. Could lack of stock imply a new hardware version which addresses this?

stanikuz
Posts: 77
Joined: 19 Jan 2014, 13:48
Location: Moscow
Contact:

Re: Welcome tags

Post by stanikuz » 09 Jul 2018, 19:39

Hi, Brieuc_Netatmo.

Could you provide us with prognosis about Tags? I would like to purchase them, but they are not available very long time.
Will they suplly again soon or not soon or never?

Thank you in advance for your kindest reply!
Last edited by stanikuz on 10 Jul 2018, 11:57, edited 1 time in total.
Stan Kuznetsov
Weather: 2x Weather Stations + 6x Indoor Modules + 2x Rain + 2x Wind Gauges + 1x Home Coach
Security: 2x Welcome + 2x Presence Cameras + 3x Smoke Alarms + 3x Door/Window Sensors
Energy: 4x Smart Valves with Relay + 1x Thermostat with Relay

technoviewer
Posts: 4
Joined: 01 Jun 2018, 11:00

Re: Welcome tags

Post by technoviewer » 09 Jul 2018, 20:58

I gave up on the Welcome Camera in the end. Poor support which I experienced 1st hand and frequent "unrecognised face". I ended up returning it to Amazon.

fred_netatmo
Posts: 8
Joined: 11 Jul 2017, 15:46

Re: Welcome tags

Post by fred_netatmo » 10 Jul 2018, 10:15

Hi everybody,

The tags are currently not available for now due to a production problem.
We are doing our maximum to make them available again as soon as possible. I therefore suggest you to subscribe to our newsletter.

To do so, please follow this link:

netatmo.com/en-GB/product/security/welcome/tags

Scroll down until you reach the bottom of the page.
You will be able to see the Netatmo Tag frame with a field where you can enter your email address to subscribe to the newsletter.

Thank you for your patience.

Hakki
Posts: 387
Joined: 25 Nov 2013, 20:58

Re: Welcome tags

Post by Hakki » 23 Jul 2018, 14:15

That's what Netatmo told me in august 2017 as well..

mipo
Posts: 5
Joined: 13 Jul 2016, 18:09

Re: Welcome tags

Post by mipo » 03 Oct 2018, 13:21

Do we have any information from Netatmo.
I did applied for the news letter on their web under Tags,
but I guess it was useless as I can see we have not heard about Tags at all.

Are these gone for good, discontinued?
Does anybody have any tip for a similar product?

Cheers,
Mike

mipo
Posts: 5
Joined: 13 Jul 2016, 18:09

Re: Welcome tags

Post by mipo » 10 Dec 2018, 10:59

Bump. Any updates?

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