Time by time 1 of the 7 my relays disconnects from the network and not be reachable
Following the message I got from the portal
"Your Netatmo Relay xxxxx is not reachable. Have you changed the Wi-Fi router/password or turned off the Netatmo Relay?"
WiFi is perfecly functioning with the same SSID and password. Relay is close to the routed and signal is strong. Relay is showed as disconnected also from the router admin
Trying to reconfigure wifi using mobile app solves but after few days it still stopping connecting.
Ralay fw 192
Any suggestion?
Thanks
fabio
Relay periodic disconnect from WiFi
Re: Relay periodic disconnect from WiFi
Relay continues to disconnect from WiFi router.
Not clear the behaviour but time to time it disconnects and after some time (hours or days) it reconnects
Other relays are connected to the same router with no issue
@Brieuc; is there any log where can have a check? I don't what can do please provide any guidance
Thanks
fabio
Not clear the behaviour but time to time it disconnects and after some time (hours or days) it reconnects
Other relays are connected to the same router with no issue
@Brieuc; is there any log where can have a check? I don't what can do please provide any guidance
Thanks
fabio
Re: Relay periodic disconnect from WiFi
I am having the same problem here in Denmark. Maybe it’s the server ?
-
- Posts: 38
- Joined: 30 Oct 2017, 17:56
Re: Relay periodic disconnect from WiFi
Good evening,
Tonight I have the same problem.
Tonight I have the same problem.
Energie:
- Relais: g0c480a V203
- Thermostat : j0c4052 V71
- 6 Vanne : o0039c2 , o009e55 , o00a2cf , o018dec , o040bfb , o0413a7 V78
- Detecteur de fumé : V108
Re: Relay periodic disconnect from WiFi
Disadvantage of cloud solutions. Netatmo has some issues and my 3 houses are unreachable. Time to find solution not based on external services...
Re: Relay periodic disconnect from WiFi
Me too can’t reach my thermostat although weather station fine.
Re: Relay periodic disconnect from WiFi
Suddenly it works-thank you!
Re: Relay periodic disconnect from WiFi
Now it’s broken again, clearly a server issue!
-
- Posts: 38
- Joined: 30 Oct 2017, 17:56
Re: Relay periodic disconnect from WiFi
Me too, everything's back to normal.
Energie:
- Relais: g0c480a V203
- Thermostat : j0c4052 V71
- 6 Vanne : o0039c2 , o009e55 , o00a2cf , o018dec , o040bfb , o0413a7 V78
- Detecteur de fumé : V108
Re: Relay periodic disconnect from WiFi
I had exactly the same problem yesterday evening. It works ok now. But annoying a lot. Frustrating as winter coming here in Czech Republic
1Welcome(512), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v209)
1 Weather Station(v181), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v51)
1Thermostat(v75+relay 2nd generation v222 + 5Valves (v85)
2Presence cameras(320)
1 Weather Station(v181), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v51)
1Thermostat(v75+relay 2nd generation v222 + 5Valves (v85)
2Presence cameras(320)