Caleffi adapter problem

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Aironide
Posts: 9
Joined: 06 Nov 2018, 17:17

Caleffi adapter problem

Post by Aironide » 11 Jan 2019, 19:46

Hello,
due to the compatibility with Caleffi valves declared by Netatmo, I purchased 5 Smart Radiator Valves for my radiators. I did not find the necessary adapters in the Smart Kit, so I asked the Netatmo helpdesk to confirm the compatibility and why there was not the needed adapter in the kit. The Helpdesk confirmed me compatibility with Caleffi and told me that the adapters for these valves are sold separately. Well, I bought the necessary adapters, but now the smart valve can not be mounted on the Caleffi. In fact it is not possible to screw NAV-IT valve on the Caleffi because it is blocked by the metal body and, if forced, is likely to break Smart Valve (see attachments)
What do I do now? You can help me?
Thanks in advance.

p.s. I am waiting (hoping) for a Netatmo Helpdesk answer
Attachments
3.jpg
2.jpg
1.jpg

Aironide
Posts: 9
Joined: 06 Nov 2018, 17:17

Re: Caleffi adapter problem

Post by Aironide » 23 Jan 2019, 11:28

Solved with cod. F49671 Caleffi Adapter. Thanks to Caleffi.

Brieuc_Netatmo
Posts: 2917
Joined: 02 Jan 2014, 11:20

Re: Caleffi adapter problem

Post by Brieuc_Netatmo » 23 Jan 2019, 14:28

Thank you very much for sharing this information!
Caleffi F49671.pdf
(72.96 KiB) Downloaded 73 times
Brieuc - Netatmo Team

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