Thermostat cannot find relay

This forum provides technical help on how to set up Netatmo Thermostat Wifi connection.
marco.bacer
Posts: 1
Joined: 25 Jan 2019, 18:48

Re: Thermostat cannot find relay

Post by marco.bacer » 25 Jan 2019, 18:58

Hi everybody,

I have the same issue. The thermostat is brand new and it can't connect to relay. They are very close (20 cm) so the distance should not be a problem.
Please, can you help me to solve this quickly? It's getting cold here :)

Relay serial : g11a614
Thermostat serial: j11aeac

Thanks

Marco

laaceituna
Posts: 3
Joined: 04 Sep 2019, 00:02

Re: Thermostat cannot find relay

Post by laaceituna » 04 Sep 2019, 00:06

Hi
Same problem here.
How did you solve this?
Thank you

laaceituna
Posts: 3
Joined: 04 Sep 2019, 00:02

Re: Thermostat cannot find relay

Post by laaceituna » 04 Sep 2019, 08:02


ikky
Posts: 1
Joined: 01 Dec 2019, 02:24

Re: Thermostat cannot find relay

Post by ikky » 01 Dec 2019, 02:28

Hi.

I have the same problem. I've tried all the solutions of this thread , but the rele and the thermostat can´t connect.
Is there any other solution?

Thanks in advance.

BR.

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