True temperature setting

Tips, tricks and frequently asked questions
Ventilcek
Posts: 2
Joined: 09 Sep 2019, 13:41

True temperature setting

Post by Ventilcek » 09 Sep 2019, 13:43

Hello.

When i want to adjust the true temperature setting, the value that i enter is not saved. Is this a bug ? Is there any workaround ? (im talking about Valves, not thermostat).

Thank you for your help.

Brieuc_Netatmo
Posts: 2933
Joined: 02 Jan 2014, 11:20

Re: True temperature setting

Post by Brieuc_Netatmo » 09 Sep 2019, 14:14

Hi,
Please apologize for the inconvenience, this is a known issue.
We're currently working on a fix, thank you for your patience and understanding.
Brieuc - Netatmo Team

Ventilcek
Posts: 2
Joined: 09 Sep 2019, 13:41

Re: True temperature setting

Post by Ventilcek » 10 Sep 2019, 09:44

Any ETA on when the new firmware update will be released ?

ftr1873
Posts: 8
Joined: 11 May 2019, 18:16

Re: True temperature setting

Post by ftr1873 » 10 Sep 2019, 16:47

I was wondering why mine weren't saving. ETA for fix would be nice

Dr.Fix
Posts: 27
Joined: 16 Dec 2015, 14:36

Re: True temperature setting

Post by Dr.Fix » 10 Sep 2019, 16:50

This is a very big issue, I really hope this to be fixed soon...

tuxbox
Posts: 45
Joined: 07 Oct 2014, 08:45

Re: True temperature setting

Post by tuxbox » 11 Sep 2019, 11:34

Yes, please. Or at leat some estimate on when this could be fixed.. Thanks

ETHAN38
Posts: 63
Joined: 12 Mar 2016, 08:42

Re: True temperature setting

Post by ETHAN38 » 14 Sep 2019, 10:40

Hello, indeed I confirm, the adjustment of the real temperature is no saved for over a month in my case on all of my valves. Hoping that an upcoming update will correct this little inconvenience. Thank you and good WE.
Weather station:70:ee:50:19:30:c0 / Relay: NS g06e19a
thermostat: NS j070ebc
vanne couloir: NS o000fde
vanne fenêtre chambre: NS o001017
vanne porte chambre: NSo006716
vanne fenêtre salon: NS o000ea7
vanne porte salon: NS o000d30

Brieuc_Netatmo
Posts: 2933
Joined: 02 Jan 2014, 11:20

Re: True temperature setting

Post by Brieuc_Netatmo » 17 Sep 2019, 14:47

Hello,
The patch is deployed since yesterday!
The True Temperature function should now work as expected.
Do not hesitate to report any unexpected behaviour.
Thanks again for your patience =)
Brieuc - Netatmo Team

lucaper88
Posts: 5
Joined: 14 Feb 2019, 14:53

Re: True temperature setting

Post by lucaper88 » 24 Sep 2019, 09:34

I don’t see any new firmware version! Can you upgrade the list in main page?

BalooDK
Posts: 9
Joined: 08 Mar 2018, 21:02

Re: True temperature setting

Post by BalooDK » 24 Sep 2019, 10:02

I don’t think you need new firmware. It’s working fine now

Post Reply

Return to “General questions”