Two relays and more valves - problem with heating

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S474N
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Joined: 21 Dec 2018, 12:09
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Two relays and more valves - problem with heating

Post by S474N » 18 Nov 2019, 10:01

Let's have this connection:

Home:
-Thermostat with relay (connected to boiler)
  • valve 1
  • valve 2
- Relay from starter pack (without really relay)
  • valve 3
Both relays on same home, but if you increase temperature on "valve 3", nothings happens. In app this valve has fire symbol (that mean, that valve is open), but thermostat relay don't react: no indication light -> no boiler switch on -> no heating.
Weather Station v3 & 2x Additional Indoor Module
Rain Gauge
Wind Gauge
Thermostat with relay & Relay without relay :) & 9x Valve

AcidBurn
Posts: 28
Joined: 27 Nov 2017, 12:08

Re: Two relays and more valves - problem with heating

Post by AcidBurn » 18 Nov 2019, 14:50

Hi,

Seems logical for me. Only the valves connected to your Thermostat can trigger the Boiler.
You have to consider the relay of the valve 3 like a separate installation.
If you want that the valve 3 can trigger your boiler, you have to connect the valve 3 to your main thermostat.

The Relay from the starter pack is for specific installation and can only open or close a valve. It cannot start a boiler

S474N
Posts: 27
Joined: 21 Dec 2018, 12:09
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Re: Two relays and more valves - problem with heating

Post by S474N » 18 Nov 2019, 18:54

No, it's not logical, becouse if you have more rooms (big house), so valves cannot connect to main relay from thermostat (distance, walls,...).

Logical is, if you have all things in ONE home, that all valves in this home can control main relay.

If you don't want this, you can add Starterpack Relay as new home. ;)
Weather Station v3 & 2x Additional Indoor Module
Rain Gauge
Wind Gauge
Thermostat with relay & Relay without relay :) & 9x Valve

GEORGzer
Posts: 1880
Joined: 14 Jan 2014, 18:14

Re: Two relays and more valves - problem with heating

Post by GEORGzer » 18 Nov 2019, 20:07

You answered your own question there, you created a new home. Therefore this is a complete separate installation.
The starterpack is as the name suggests to „start“ a new home, if no active boiler controls are needed.

What you would need is a range extender für the radio signal. Sadly something like this doesn‘t exist and would be useful to many people here actually.

In your case, if valve 3 can‘t reach the Relais from it‘s current position, you can only try to move the Relais. If you hardwired it to your boiler then the only alternativ would be to wire the Netatmo Thermostat instead, located where your old thermostat used to be, if you had one before.


But you raised an interesting question here: wouldn‘t it be possible with a software change to use starterpacks as extensions.
I‘ll ask around in the beta forums.
Home: Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm

Not a Netatmo employee

S474N
Posts: 27
Joined: 21 Dec 2018, 12:09
Contact:

Re: Two relays and more valves - problem with heating

Post by S474N » 18 Nov 2019, 20:27

GEORGzer: look, if is possible to move relay, then you can move. But this isn't solution. My friend has house with 3 floors. Where he can move relay? :)

There will be only one simple condition: "if relay is in home, than can control thermostat relay". This is only software problem, nothing more.
Weather Station v3 & 2x Additional Indoor Module
Rain Gauge
Wind Gauge
Thermostat with relay & Relay without relay :) & 9x Valve

GEORGzer
Posts: 1880
Joined: 14 Jan 2014, 18:14

Re: Two relays and more valves - problem with heating

Post by GEORGzer » 18 Nov 2019, 21:09

2nd floor would be my pick ;)
Home: Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm

Not a Netatmo employee

S474N
Posts: 27
Joined: 21 Dec 2018, 12:09
Contact:

Re: Two relays and more valves - problem with heating

Post by S474N » 18 Nov 2019, 21:58

You mean it seriously? ;) As I wrote - this isn't solution. Solution is in SW code.
Weather Station v3 & 2x Additional Indoor Module
Rain Gauge
Wind Gauge
Thermostat with relay & Relay without relay :) & 9x Valve

julienwanschoor
Posts: 169
Joined: 07 Jul 2017, 23:12

Re: Two relays and more valves - problem with heating

Post by julienwanschoor » 19 Nov 2019, 19:11

Hello,

Are you sure that the trouble comes from a bad network?

have you checked if the operating mode is on COMFORT? in this case, a simple valve can light the chadière.

in the ECO case, only the thermostat triggers the heating




bonjour,

Etes vous sur que le soucis provient d'un mauvais réseau ?

avez vous vérifier si le mode de fonctionnement est sur CONFORT ? dans ce cas, une simple vanne sait allumer la chadière.

dans le cas ECO, il n'y a que le thermostat qui déclencle de chauffage

S474N
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Joined: 21 Dec 2018, 12:09
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Re: Two relays and more valves - problem with heating

Post by S474N » 20 Nov 2019, 00:39

Of course, it must be "Comfort", to control by valves. ;)

What do you mean about bad network? This problem is same in three different houses ;)
Weather Station v3 & 2x Additional Indoor Module
Rain Gauge
Wind Gauge
Thermostat with relay & Relay without relay :) & 9x Valve

S474N
Posts: 27
Joined: 21 Dec 2018, 12:09
Contact:

Re: Two relays and more valves - problem with heating

Post by S474N » 09 Dec 2019, 19:32

Nothing info from Netatmo team?
Weather Station v3 & 2x Additional Indoor Module
Rain Gauge
Wind Gauge
Thermostat with relay & Relay without relay :) & 9x Valve

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