If it can be done then only by Netatmo support.
You could try to contact them directly about this manner through the website.
HomeKit air quality: unknown - firmware v48
Re: HomeKit air quality: unknown - firmware v48
Home: Weather Station (V3 + Rain & Wind Gauge, 3 additional Indoor Modules, Shield), Valves Starter Pack + 7 Valves, Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smoke Alarm, 2 2in1 Sensors
Not a Netatmo employee
Office: Thermostat (V2), Healthy Home Coach, Smoke Alarm, 2 2in1 Sensors
Not a Netatmo employee
Re: HomeKit air quality: unknown - firmware v48
I have the same issue - air quality now displays as “unknown” since v48
Re: HomeKit air quality: unknown - firmware v48
Can you tell me how often it was updated? Because I started some automations in v48 and I don't have v45 experiences.dvd2000 wrote: ↑27 Mar 2020, 08:36
Is there a way to downgrade? The update broke another thing: before v48 firmware the HomeKit co2 sensor were update more often, now have to wait the 10 minutes update as per home coach app. Not good, I have automations based on readings while a window were opened...
Re: HomeKit air quality: unknown - firmware v48
In HomeKit and with v48 every 10 minutes. But before it was updated in HomeKit every 2/3 minutessergeantd wrote: ↑30 Mar 2020, 17:04Can you tell me how often it was updated? Because I started some automations in v48 and I don't have v45 experiences.dvd2000 wrote: ↑27 Mar 2020, 08:36
Is there a way to downgrade? The update broke another thing: before v48 firmware the HomeKit co2 sensor were update more often, now have to wait the 10 minutes update as per home coach app. Not good, I have automations based on readings while a window were opened...
Re: HomeKit air quality: unknown - firmware v48
Now also stops responding every three days and requires a power cycle to get it to work again. Please fix by releasing another firmware
Re: HomeKit air quality: unknown - firmware v48
Is there any news on a firmware upgrade? v48 definitely has a homkit bug...
Re: HomeKit air quality: unknown - firmware v48
It's been a quarter of a year since we reported this issue. The latest firmware 48.0 has a bug which renders the air quality sensor unusable in HomeKit. Netatmo, when are you in the mood to fix this?
Re: HomeKit air quality: unknown - firmware v48
Yes, it’s a shame.
Re: HomeKit air quality: unknown - firmware v48
I think that the best thing we can do is open a big request from within the Home Coach app. I’ve done that, got a response from Netatmo to delete the device from homekit and re add it. Since that didn’t work I reply and got a response saying that “they’ll look into it”.
Don’t think that forum posts will do anything, proper claim through proper channels may will... if they see enough people with the same problem...
Don’t think that forum posts will do anything, proper claim through proper channels may will... if they see enough people with the same problem...