HomeKit air quality: unknown - firmware v48

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GEORGzer
Posts: 1569
Joined: 14 Jan 2014, 18:14

Re: HomeKit air quality: unknown - firmware v48

Post by GEORGzer » 27 Mar 2020, 09:02

If it can be done then only by Netatmo support.
You could try to contact them directly about this manner through the website.
Home:Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm

Not a Netatmo employee

ozman
Posts: 7
Joined: 13 Feb 2020, 22:36

Re: HomeKit air quality: unknown - firmware v48

Post by ozman » 28 Mar 2020, 05:41

I have the same issue - air quality now displays as “unknown” since v48

sergeantd
Posts: 10
Joined: 10 Feb 2019, 07:24

Re: HomeKit air quality: unknown - firmware v48

Post by sergeantd » 30 Mar 2020, 17:04

dvd2000 wrote:
27 Mar 2020, 08:36


Is there a way to downgrade? The update broke another thing: before v48 firmware the HomeKit co2 sensor were update more often, now have to wait the 10 minutes update as per home coach app. Not good, I have automations based on readings while a window were opened...
Can you tell me how often it was updated? Because I started some automations in v48 and I don't have v45 experiences.

dvd2000
Posts: 4
Joined: 11 Jul 2017, 15:45

Re: HomeKit air quality: unknown - firmware v48

Post by dvd2000 » 30 Mar 2020, 19:51

sergeantd wrote:
30 Mar 2020, 17:04
dvd2000 wrote:
27 Mar 2020, 08:36


Is there a way to downgrade? The update broke another thing: before v48 firmware the HomeKit co2 sensor were update more often, now have to wait the 10 minutes update as per home coach app. Not good, I have automations based on readings while a window were opened...
Can you tell me how often it was updated? Because I started some automations in v48 and I don't have v45 experiences.
In HomeKit and with v48 every 10 minutes. But before it was updated in HomeKit every 2/3 minutes

ozman
Posts: 7
Joined: 13 Feb 2020, 22:36

Re: HomeKit air quality: unknown - firmware v48

Post by ozman » 22 Apr 2020, 13:36

Now also stops responding every three days and requires a power cycle to get it to work again. Please fix by releasing another firmware

ChmGolf
Posts: 58
Joined: 03 Jun 2014, 19:33

Re: HomeKit air quality: unknown - firmware v48

Post by ChmGolf » 13 May 2020, 15:04

Is there any news on a firmware upgrade? v48 definitely has a homkit bug...

ozman
Posts: 7
Joined: 13 Feb 2020, 22:36

Re: HomeKit air quality: unknown - firmware v48

Post by ozman » 18 May 2020, 22:48

ChmGolf wrote:
13 May 2020, 15:04
Is there any news on a firmware upgrade? v48 definitely has a homkit bug...
Agree - please fix

ChmGolf
Posts: 58
Joined: 03 Jun 2014, 19:33

Re: HomeKit air quality: unknown - firmware v48

Post by ChmGolf » 26 Jun 2020, 10:27

It's been a quarter of a year since we reported this issue. The latest firmware 48.0 has a bug which renders the air quality sensor unusable in HomeKit. Netatmo, when are you in the mood to fix this?

dvd2000
Posts: 4
Joined: 11 Jul 2017, 15:45

Re: HomeKit air quality: unknown - firmware v48

Post by dvd2000 » 04 Jul 2020, 00:45

Yes, it’s a shame.

iandrono
Posts: 16
Joined: 18 Nov 2019, 19:00

Re: HomeKit air quality: unknown - firmware v48

Post by iandrono » 10 Jul 2020, 19:28

I think that the best thing we can do is open a big request from within the Home Coach app. I’ve done that, got a response from Netatmo to delete the device from homekit and re add it. Since that didn’t work I reply and got a response saying that “they’ll look into it”.

Don’t think that forum posts will do anything, proper claim through proper channels may will... if they see enough people with the same problem...

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