LED goes from green to off (not white)

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mensa84
Posts: 1
Joined: 07 Dec 2021, 12:17

LED goes from green to off (not white)

Post by mensa84 »

Hello,

my brand new Netatmo door bell is making problems. I connected it to USB now. Then it is blinking a few time green and then the LED goes off.
When I do a reset it is solid green for some time and then goes off completely.
I also replaced fuse.
Is my new door bell defective??
Hatrick
Posts: 9
Joined: 30 Jan 2021, 14:17

Re: LED goes from green to off (not white)

Post by Hatrick »

I have the same problem. after the reset, the green LED flashes and goes out. I waited a few hours for the white one but it does not appear? I will add that when I press the bell button, the device rings. I have already done the reset probably 30 times and always the same, no white LED.
Alhjpl
Posts: 3
Joined: 23 Dec 2018, 19:49

Re: LED goes from green to off (not white)

Post by Alhjpl »

Had same issue. Your SD card needs replacing. I raised a ticket with netatmo support and they sent me a replacement SD card for free. Then worked first time, despite me thinking it had nothing to do with the SD card!
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