Good day
It is possible to buy the internal thermostat itself
Screen thermostat black
Re: Screen thermostat black
The same thing happened to me as well. In my case the screen is almost completely black.
Is it possible to buy the thermostat and pair it to the existing relay?
Is it possible to buy the thermostat and pair it to the existing relay?
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- Posts: 3
- Joined: 14 Jul 2016, 20:40
Re: Screen thermostat black
Hi,
I have the same issue (see this thread https://forum.netatmo.com/viewtopic.php?t=20042)
The official reply is to contact Customer Service
Best
I have the same issue (see this thread https://forum.netatmo.com/viewtopic.php?t=20042)
The official reply is to contact Customer Service
Best
Re: Screen thermostat black
Looks like an old thread already... The display of my thermostat is still fine but I have this issue on several of my valves, they gradually become totally unreadable... very annoying!
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- 20231005_110253.jpg (2.72 MiB) Viewed 779 times
...but I might be wrong...
Re: Screen thermostat black
I think the e-ink on those devices is not the best quality. My Thermostat have had this issue as well and I just did RMA.
Also - if you'll buy 2nd hand thermostat then you need to unmount your current Relay, connect it to PC, use Netatmo pairing app, remove old Thermostat and add the new one.
Also - if you'll buy 2nd hand thermostat then you need to unmount your current Relay, connect it to PC, use Netatmo pairing app, remove old Thermostat and add the new one.
Re: Screen thermostat black
I had the same issue with my thermostat. Opened a ticket at netatmo support. Although it was out of warranty, netatmo repaired it free of charge. I only had to pay the postal delivery fee to France. They replaced the e-ink display and all is working fine after repair.