Station is reporting incorrectly outdoor temperature

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florin_el@yahoo.com
Posts: 1
Joined: 16 Dec 2022, 13:20

Station is reporting incorrectly outdoor temperature

Post by florin_el@yahoo.com »

From December last year my weather station stopped reporting the outdoor temperature.
I just got a dash in the space where should have been the outdoor temperature.

Got in touch with netatmo support and went through the usual troubleshooting steps:
- remove batteries, put them back;
- delete and add again the outdoor module;
- take photo of the location where the outdoor module is installed;
- give access to the weather station to Netatmo support...

At some point support has concluded that the ODU is faulty.
I bought a replacement ODU for the full price from Netatmo webshop.

Once I installed it... nothing was changed... outdoor temperature still not reported.
Sometimes I have some temperature readings that are totally incorrect. I have these outdoor readings even if I delete the outdoor module from the weather station setup.

Has anyone met the same situation? Any fix?
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