Hi there!
Twice a month I get an email saying that "your API application XXXXXXXXXX has been deleted following a long period of inactivity", and this happens every month over and over again for almost a year now (maybe more).
The app never seems to delete, and I have tried to delete it manually and it won't let me either.
What can we do to solve this?
I tried contacting in support page, but it looks like it doesn't work, I get a 500 error response trying to send a message there.
Thanks.
Issue with API application - deleted following a long period of inactivity - not really
Re: Issue with API application - deleted following a long period of inactivity - not really
Hello,
There seems to be a bug in our deletion script. Can you send me at contact-api[at]netatmo.com :
- the email address of your end-user account
- the application_id of application(s) you want to delete
I'll then ask a developer to do a manual deletion
Have a good day,
Leslie - Community Manager
There seems to be a bug in our deletion script. Can you send me at contact-api[at]netatmo.com :
- the email address of your end-user account
- the application_id of application(s) you want to delete
I'll then ask a developer to do a manual deletion
Have a good day,
Leslie - Community Manager