Geofencing issues

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WolfSBln
Posts: 1
Joined: 25 Feb 2023, 17:31

Geofencing issues

Post by WolfSBln »

Hello all. I have two Welcome cameras and the following problem: after an hour I am detected as absent and the camera starts reporting all sorts of events. I have tried several times to report myself as present but after an hour I stand absent again. I thought that if I enable “This is me” in the settings, at least my leaving home would be detected via geofencing. However, this obviously does not work. In my case only the hourly settings apply. What could be the reason for this?

iPhone 13Pro, iOS 16.3.1, Security 5.1.1, Location Services for Security: Always.

What have I tried: Uninstall and reinstall cameras, Uninstall and reinstall app, Restart iPhone, Restart app.

Thanks for any help
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