Rain Gauge not updated to the new Firmware

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maszika
Posts: 7
Joined: 02 Mar 2023, 21:03

Rain Gauge not updated to the new Firmware

Post by maszika »

I bought a new Rain gauge and installed it to my current system. ( 1 Base unit, 1 Outdoor unit, 1 Wind gauge ). The Base unit is on the V200 firmware. The Rain gauge came with V8 firmware from the factory. It's been 3 days since the install, but it's still on the V8 firmware. ( the new FW is V13 ) I restarted the Base unit but the situation is the same.
Any Help?

Best Regards, Maszi
Austinforest
Posts: 91
Joined: 09 Dec 2015, 12:52

Re: Rain Gauge not updated to the new Firmware

Post by Austinforest »

Latest is v14 for rain gauge actually with v200. The release note topic is mistaken.
maszika
Posts: 7
Joined: 02 Mar 2023, 21:03

Re: Rain Gauge not updated to the new Firmware

Post by maszika »

Thanks. But my Rain gauge since 3 days on the FW 8...
Base unit on V200
Outdoor unit on V52
Wind gauge on V26
Austinforest
Posts: 91
Joined: 09 Dec 2015, 12:52

Re: Rain Gauge not updated to the new Firmware

Post by Austinforest »

Got you.
Is it far? You could try to move it closer and try removing / putting back the batteries... maybe it would force an update.
maszika
Posts: 7
Joined: 02 Mar 2023, 21:03

Re: Rain Gauge not updated to the new Firmware

Post by maszika »

The radio signal is excellent. ( 56 ) Battery too. ( 6720 )

type:"NAModule3"
module_name:"Eső szenzor"
last_setup:1677776436
data_type:[
0:"Rain"
]
battery_percent:100
reachable:true
firmware:8
last_message:1678145957
last_seen:1678145950
rf_status:56
battery_vp:6720
dashboard_data:{
time_utc:1678145950
Rain:0
sum_rain_1:0
sum_rain_24:0
Petruskie
Posts: 40
Joined: 06 Dec 2020, 09:33

Re: Rain Gauge not updated to the new Firmware

Post by Petruskie »

Hi, it’s a known issue. they bring out a new firmware update to fix this issue. I am in contact with support. Keep you informed. They have to update all devices in the field. It is done gradually, so it will take some time.
4 outdoor cameras (streaming to synology nas)
4 indoor cameras (streaming to synology nas)
1 smart door bell
2 smart thermostats (7 valves, relay)
2 Smart weather stations with 3 indoor outdoor wind,rain module
5 smoke alarm
2 carbon monoxide
sebkow_pl
Posts: 2
Joined: 20 Apr 2023, 18:15

Re: Rain Gauge not updated to the new Firmware

Post by sebkow_pl »

Update process: everything is automatic. If the firmware of your Station is not updated yet, it will be done within the scheduled roll-out. The latest firmware is progressively pushed to each active product*. The Main Indoor module is the first one to receive the new firmware from our servers. Then, all radio modules paired to it are updated automatically. This process can take up to a few weeks depending on the number of active devices and radio signal reliability.

https://forum.netatmo.com/viewtopic.php?t=4499
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