Server problems once again

This forum provides technical help on how to run Netatmo Weather Stations to accurately gather data.
skuske
Posts: 156
Joined: 13 Dec 2014, 15:11

Server problems once again

Post by skuske »

It looks like the server does not collect data from any of our weather stations at the moment. The most recent data we see in myatmo as well as in the official app is more than 56 minutes old.

Can someone confirm that?
Download myatmo from the iTunes AppStore at

https://itunes.apple.com/us/app/myatmo/ ... &ls=1&mt=8
Chiara_Netatmo
Posts: 161
Joined: 15 Jun 2017, 13:54

Re: Server problems once again

Post by Chiara_Netatmo »

Hello,
Thank you for your message.
Our development team is analysing this issue.
We will do our best to fix it as soon as possible.
Thank you for your patience, have a good day.
vojta66
Posts: 339
Joined: 21 Jan 2016, 11:56
Contact:

Re: Server problems once again

Post by vojta66 »

Problem is, that these small "blackouts" are repeated on regular basis for last few months....
Seems that Netatmo is not able to exclude it at all.
Question is how often it is going to happen....
1Welcome(v456), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v206)
1 Weather Station(v178), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v50)
1Thermostat(v73+relay 2nd generation v216 + 5Valves (v83)
2Presence cameras(v200)
fleproust
Posts: 46
Joined: 11 Aug 2017, 08:50

Re: Server problems once again

Post by fleproust »

Same problem yesterday 7:15am to 8:30am and today at the same hour
whitesnuf
Posts: 18
Joined: 28 Dec 2014, 11:43

Re: Server problems once again

Post by whitesnuf »

Once again I have no data for my station. The connects to my network, but I can't see any update on the netatmo servers.
Taavi
Posts: 46
Joined: 30 Dec 2015, 19:33

Re: Server problems once again

Post by Taavi »

Is there any server down when one station has stopped. Likewise, a few tracked positions at the same time.
whitesnuf
Posts: 18
Joined: 28 Dec 2014, 11:43

Re: Server problems once again

Post by whitesnuf »

Once again problems with the Servers
fleproust
Posts: 46
Joined: 11 Aug 2017, 08:50

Re: Server problems once again

Post by fleproust »

No problem for me
magnuken
Posts: 43
Joined: 27 Jul 2016, 19:03

Re: Server problems once again

Post by magnuken »

Servers down again!
fleproust
Posts: 46
Joined: 11 Aug 2017, 08:50

Re: Server problems once again

Post by fleproust »

Always no problem for. All IS ok
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