Daalderop Comfort 24/80+ - Relay not working no reaction from the kettle

LauraS_Netatmo
Posts: 56
Joined: 25 Sep 2019, 10:37

Re: Daalderop Comfort 24/80+ - Relay not working no reaction from the kettle

Post by LauraS_Netatmo »

Hi Remy47,

The new Modulating Thermostat automatically detects if it is wired on an OpenTherm boiler. It can take up to 3min for the detection to be completed.
I recommand you to wait for this auto-detection to be complete before testing the relay.
Remy47
Posts: 13
Joined: 07 Nov 2020, 09:57

Re: Daalderop Comfort 24/80+ - Relay not working no reaction from the kettle

Post by Remy47 »

Hi thanks for you're help !

After several hours still no reaction.

What can I do next ?
GEORGzer
Posts: 1988
Joined: 14 Jan 2014, 18:14

Re: Daalderop Comfort 24/80+ - Relay not working no reaction from the kettle

Post by GEORGzer »

You could try to connect it to the analog terminals and see if your boiler starts then.
But it will be tricky to determinate if the problem with the OpenTherm connection is on the Relais‘ or boiler‘s side.
Home: Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm

Not a Netatmo employee
Remy47
Posts: 13
Joined: 07 Nov 2020, 09:57

Re: Daalderop Comfort 24/80+ - Relay not working no reaction from the kettle

Post by Remy47 »

When I use my old Honeywell opentherm thermostat it all works well so I think it is the relay that is not functioning as it should

Please advice what to do next and appreciate your help !:)
GEORGzer
Posts: 1988
Joined: 14 Jan 2014, 18:14

Re: Daalderop Comfort 24/80+ - Relay not working no reaction from the kettle

Post by GEORGzer »

I‘d suggest you open a support ticket through the helpcenter and I guess you‘ll get a replacement.
Home: Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm

Not a Netatmo employee
Remy47
Posts: 13
Joined: 07 Nov 2020, 09:57

Re: Daalderop Comfort 24/80+ - Relay not working no reaction from the kettle

Post by Remy47 »

Oke thanks for youre advice, I will update if I have any news for Netatmo
Mark@BC
Posts: 202
Joined: 15 Nov 2019, 21:32

Re: Daalderop Comfort 24/80+ - Relay not working no reaction from the kettle

Post by Mark@BC »

I think that NTH01-OTH sticker is new on the relay and I’m pretty sure that OTH stands for OpenTHerm.

I also noticed the serial number is much longer then on my two on/off relays.
1x Presence outdoor camera V198
1x Doorbell V93
2x Thermostat V75 + 10x Valves V85
1x weather station and outdoor module.
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