Something is wrong with the app or station

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mihauu
Posts: 1
Joined: 20 Jun 2022, 18:20

Something is wrong with the app or station

Post by mihauu »

Hello, I have a problem with no data reading. The app says that station is disconnected from the Wi-Fi, but router still seems to see it. I already restarted both and tried resetting the station to reconnect to Wi-Fi. Nothing helps. But after some time the readings appears but with the delay. Measurement on demand is not working immediately but I receives notifications after about 20 mins after pressing measurement on demand.

Is something is wrong with the station or maybe with servers??
Sn00thy
Posts: 12
Joined: 09 Oct 2017, 12:24

Re: Something is wrong with the app or station

Post by Sn00thy »

The same with me. Model v3.
GEORGzer
Posts: 2663
Joined: 14 Jan 2014, 18:14

Re: Something is wrong with the app or station

Post by GEORGzer »

Yes, I can confirm this behavior as well. Has to be an issue on the server side since this afternoon.
Patience, I‘m sure it will be fixed soon.
Home: Weather Station (V3 + Rain & Wind Gauge, 3 additional Indoor Modules, Shield), Valves Starter Pack + 7 Valves, Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smoke Alarm, 2 2in1 Sensors

Not a Netatmo employee
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