French customer service does not exist

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Cees
Posts: 10
Joined: 09 Dec 2020, 20:14

French customer service does not exist

Post by Cees »

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Was an early adopter. Bought the doorbell without seeing reviews.
Wanted to buy the doorbell as a security device. this have never worked.
Netatmo tenchnicians told me that this feature would be implemented in new updates. This feature has never ever worked. But they are still advertising with this feature.
I have seen so many people complaining about the non working security feature.
And the technical support says that seeing the back off the postman or burglar is the advertised feature

Because I waited for the updates I have have passed the 60 days return policy. It has been been my worst IT buy in decades
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