I am tired ...

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gmaniac
Posts: 17
Joined: 30 Sep 2021, 18:11

I am tired ...

Post by gmaniac »

After several years of experience I am pissed by Netatmo products, service, communication policy (non-existent) and at the same time surprised by the reviews on Amazon.

I own 7 Presence, 2 Welcome, 1x Doorbell, several tags, thermostats and smoke alarms. The theromstates, tags and and the smoke detectors are the only devices i would call working more or less reliably.

Everything that is equipped with a camera, is a disaster. With any new firmware it gets worse.

Bad WiFi connetion (despite separated SSIDs, despite four repeaters), failures and defective SD cards. The delays between an event and being informed about it is a joke. I want to know in realtime about what's going on outside or inside.

There should be an option to bypass the netatmo servers and stream it directly to the LAN / network.
There should be an option to restart the cameras.
I want to be able to downgrade firmware.
The cameras should work, even if the sd card is dead. Bypass it!
Wifi must be mesh ready.
Why the heck do I need a power saving mode on a doorbell?
I want to have security products that are not just good looking toys.
I want to have release notes / change reports.
I want to have a support / a technical department that listen.
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