Outage?
Re: Outage?
Everything is down at the moment.
https://helpcenter.netatmo.com/
https://twitter.com/NetatmoSupport
https://helpcenter.netatmo.com/
https://twitter.com/NetatmoSupport
Home: Weather Station (V3 + Rain & Wind Gauge, 3 additional Indoor Modules, Shield), Valves Starter Pack + 7 Valves, Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smoke Alarm, 2 2in1 Sensors
Not a Netatmo employee
Office: Thermostat (V2), Healthy Home Coach, Smoke Alarm, 2 2in1 Sensors
Not a Netatmo employee
Re: Outage?
Why don't we receive a message (mail) when there is an outage?
It's very annoying searching for a solution at home, wifi ok?, internet yes or no?, reinstalling and reconfiguring?, when the problem is somewhere at Netatmo.
It's very annoying searching for a solution at home, wifi ok?, internet yes or no?, reinstalling and reconfiguring?, when the problem is somewhere at Netatmo.
Re: Outage?
Helps to check this page before trying at home solutions. They were fairly quick yesterday to have the outage posted. Not always the case, though. sometimes takes awhile.
https://helpcenter.netatmo.com/en-us
Have found that if the status page doesn't indicate a server problem, the quickest initial troubleshooting first step is to simply unplug the main station for about 30 seconds and then plug it back in. That works a lot of the time.
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- Posts: 12
- Joined: 07 May 2019, 06:11
Re: Outage?
The Help-Center is also down... (12 Dec 8:58)
Re: Outage?
10:35 am french time (UTC+1) : yes still down, seriously??
Netatmo Weather Station + External module + Rain gauge + Internal smart cam + presence cam
Re: Outage?
yes, down for me too
this morning at 9am it did not show my indoor weather station (said it was offline) but it is now showing 2:33pm,
i mainly use the myatmo app and this is not able to connect at the moment
this morning at 9am it did not show my indoor weather station (said it was offline) but it is now showing 2:33pm,
i mainly use the myatmo app and this is not able to connect at the moment