Temperature differs on valves and in application

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Jelena
Posts: 1
Joined: 07 Dec 2022, 09:19

Temperature differs on valves and in application

Post by Jelena »

Hi Netatmo users!

We are using Netatmo thermostat and valves for few years already, and mostly without any issues. But yesterday something gone wrong. All our 7 valves shows incorrect temperatures, for example

Image
Image

True temperature is set, and application shows correct temperature. Valves show incorrect temperature.
Valves are on 85 firmware, thermostat on 75, relay on 222
Already tried to replace batteries in thermostat, reconnect valves, nothing helped.

As result of this issue, radiators do not heat at all (we use comfort operation mode, valves should open when temperature goes down) or otherwise are working full power.

Anyone facing same issue?
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